FAQs

The ticket prices for this year’s festival can be found on the Tickets page

Please note that there is a $2.50 booking fee per ticket, and a 1.5% credit card fee charged on the transaction total. 

All tickets are to be purchased online using your Mastercard or Visa Card or Visa/Master Card Debit Card from the  Tickets page. 

If you do not have access to an online computer you can call our office on 07 5496 1066 between 9am and 5pm AEST Monday to Friday and we will try to help you buy tickets. Please Note: Your credit card will still be used in our secure online website. 

An All Day ticket is valid just for one day of the festival. It allows you entry from 8.00am on the day of your ticket, until the end of the programme that night/early morning (approx. 2am). If you’d like to participate in any of the early morning activities, such as 6am yoga, you’ll need a Season ticket.

A Season ticket is valid for the 6 day duration of the festival, 27th Dec – 1st Jan, departing on the 2nd Jan.

No. One ticket can only be exchanged for one wristband. The festival wristband must be worn at all times.

No. Only Season tickets and All Day tickets are available. If you would like to come for more than one day you will need to purchase multiple single All Day tickets. Tickets need to be purchased online and will not be available at the Gate.

No.

Upon successful completion of your purchase a confirmation email is sent to your email address with your tickets and receipt attached. You will receive the email from our friends at iwannaticket.com.au  Please be sure to check your junk/spam folders.

You will need to purchase a ticket for a specific day however you can change the day of your ticket by contacting the office on 07 5496 1066.

Please contact us on 07 5496 1066 to add a Youth Ticket to an existing order.   

No. Please ask your Adult/Guardian to contact us on 07 5496 1066 to purchase the ticket.

To make the purchasing of your ticket simpler, you are only required to purchase an adult ticket.  During the booking process you will be required to agree to terms that you are a responsible guardian to any accompanying children on your booking.

Early Bird tickets are available in 4 discounted rounds with the largest discount available in the first round. A limited number of tickets are available in each round. All tickets need to be purchased online.  

Early Bird ticket rounds do not end on a specific date. When all the tickets available for each round are sold the next round begins. 

No. We aim to keep our festival tickets prices as low as possible for everyone and provide discounts through the ticket rounds. We also have an extensive volunteering program where people can volunteer for 5 hours per day at the festival in exchange for a festival ticket.  Apply for a volunteer position

The purchaser of the ticket must ensure that the name on each ticket is correct and photo ID will be required at the Festival Entry Gate.

Generally no. We would encourage youth who have ID to bring as they may be required to show proof of age.

Yes. At this stage we are unable to offer the facility to amend your tickets online. Please contact us on 07 5496 1066 to amend your tickets.

You can sell your ticket to a family member or friend and change the name on your ticket via your portal.  You can also sell your ticket via our official resell partner Tixel.  

 TIXEL RESALE PAGE 

Yes, of course you can! Call us at the office between 9-5, Monday-Friday and we’ll be happy to put an extra payment for you.

No. Programmed activities or workshops prior to 8am are for Season Ticket holders only.

Yes. The name on each ticket can be changed by the purchaser. You can do this by clicking the link at the bottom of your ticket email from help@iwannaticket.com.au or by phoning us on 07 5496 1066.

Yes. You will need to purchase a Vehicle Pass. For details on the types of Vehicle Passes, please refer to the  Parking at Woodfordia page

If you’re a season camper, you need to buy the $50 pass

You will need to purchase standard Vehicle Pass for $10, this will cover your entire stay regardless of how many days you attend. 

The answer for most people is yes. If you are planning on staying overnight on site in any form (car, tent, motor home, caravan and Tent City etc) then you will need to purchase a camping ticket.

We don’t generally allow Overnight Campers to camp in Season Camping. If you would like to camp together with Season Campers, you can all camp together in the Overnight Campgrounds.

Yes. We ask that all patrons keep their campsite as small as possible to make it fair for everyone. Please note there are no powered sites or separate areas for these options

Yes, you will need to purchase camping tickets.

No, campsites are not allocated. We operate on a first in first served basis. We have plenty of room for everyone.

Yes. You will need to purchase a Vehicle Pass. For details on the types of Vehicle Passes, please refer to the  Parking at Woodfordia page. 

You can get a 2 hr vehicle pass to drive into the camping grounds to set up your campsite.  

If anyone in the group is not a season camping ticket holder they need to leave Photo ID and a $50 deposit at the gate and will get a 2 hr pass to go in and set up. This deposit is forfeited if not collected within the 2 hours. 

Temporary access: 

You can get a 2 hr vehicle pass to drive into the camping grounds to set up your campsite. 

If the driver is not a season camping ticket holder they need to leave some ID and a $50 deposit at the gate and will get a 2 hr pass to go in and set up. If they don’t return to collect their ID within 2 hr they will lose their deposit. 

10am the following day. Your ticket does not allow access to the Festival precinct the morning of your departure. 

Yes. Your camping ticket gives you access to book Tent City. Festival tickets should be purchased prior to arranging accommodation in Tent City. Please contact Tent City on 07 5482 6788 to book.

Unfortunately, no, only season campers have access to the season campground. However, season campers can visit their friends in overnight camping.

No, we do not offer single night camping tickets.

No, camping on the 25th and 26th of December is only available to season ticket holders. Season ticket holders will need to purchase Christmas Day Camping tickets prior to arriving on site as they will not be able to be purchased at the Gate.

Season campers can arrive on Christmas Day for an extra cost. Go to https://woodfordfolkfestival.com/tickets/ and choose CHRISTMAS DAY ACCESS.  

  • 25th Dec: 2pm-10pm 
  • 26th Dec: 7am-10pm 
  • 27th Dec – 1st Jan: 8am-10pm 
  • 2nd Jan: 8am-8pm 

Our festival paramedics can store your medication in a fridge for the festival duration.  Please complete this Medication Storage Form to register.  

  

Please note:  Whilst every care is taken to ensure medication is kept cold, Woodfordia inc is not liable for power outages or fluctuation of fridge temperature.  

Workshop bookings open online when the Programme is launched in mid-October. See the  Workshops page  for more information.

Posters and programmes can be purchased online the same way as purchasing a ticket. Programmes and Posters will be available to post after the Programme launch late October.

You spoke, we listened. Thanks to our amazing Networks Crew, we’re now able to accept EFTPOS cards (credit/debit). 

Payment wristbands will not be provided at this year’s festival. 

All of Woodfordia’s outlets and most stallholders accept cards. The General Store, Beerwah Watershed, Festival Shop and some stallholders also accept cash. Please note, our bars accept cards only. 

ATMs are conveniently located throughout the festival precinct. 

Most of the food outlets use the cashless system but will accept cash and EFTPOS as well.

ATM’s, which accept most foreign cards and AMEX, are located throughout the precinct (see map for locations). There are no travellers cheque facilities available on site.

Shuttle buses will be running continuously throughout the festival transporting people to/from the Festival Site and Camping/ Parking areas.

Yes you can bring your trolley on the shuttle buses.

Our event management plan includes a detailed safety, emergency and incident management plan that meets the strict requirements outlined in by Workplace Health and Safety Act, Safety Regulation Act and Risk Management Standard AUS/NZ.  

During the festival we have 24/7 personnel in Fire First Response, Qld Police, Paramedics, Qld Fire and Emergency Services, and security along with festival organisers and staff. An Emergency Communication Centre (ECC) operates 24/7 during the festival to facilitate communications between these services.  The patron hotline number (printed on the festival wristband) is the first point of call for any emergency onsite and is responded to by ECC. ECC will co-ordinate timely and appropriate responses to all incidents reported. Incidents will be escalated according to their severity. 

 

If an evacuation is required, this will be coordinated in conjunction with Qld Police, Qld Fire and Emergency Services and festival organisers. Information will be communicated to our patrons in person, via text alerts, social media and through our PA systems. 

  

Current bushfire information via: www.ruralfire.qld.gov.au 

Moreton Alert for free SMS, email and voice alerting system – www.moretonbay.qld.gov.au 

Woodfordia Citizenship is an annual membership to access all things Woodfordia. It entitles a member to access the Woodfordia Citizen’s Portal, invitations to Citizen’s Day gatherings and Programme Launch party, and quarterly editions of the Lore Society journal. To find out more, visit woodfordia.org. 

If you are interested in being part of this year’s Woodford Folk Festival, we invite you to tell us about it via our online Expression of Interest form. It’s the only way that our tiny team, who work from the office and remotely, are able to respectfully and fairly take in all the amazing proposals that come our way. The application process is now open via the below link and can be filled in until 5PM, Wednesday 22nd June 2022.

https://form.jotform.com/220757571172861

Annually we receive over 1700 applications for approximately 150 positions. Please keep this in mind when completing the form. Go make a cup of tea and click on the link below to start your application. We wish you all the best.

Notification of result by email: Wednesday 31st August.

We respectfully ask that you do not make contact with us prior to this date concerning the status of your EOI. Unfortunately, we are unable to enter into further correspondence with unsuccessful applicants.

Programme announced: Saturday 22nd October.

Current government guidelines do not require patrons to be vaccinated to attend.   

Woodfordia will follow any guidelines outlined by the government in relation to mandates as they are set out. 

Visit our terms and conditions page to see if you qualify for a refund. View Terms & Conditions

The festival has a designated accessible camping area situated close to the entertainment precinct entrance available for season and overnight campers with disabilities. A small number of camping sites have access to power (for life support equipment only) and all have access to accessible shower and toilet facilities. These camping sites are limited and must be pre-booked using the following form. 

WFF Accessible Camping Form 

We understand that equal access can sometimes mean being accompanied by a carer. Thus, we offer complimentary carer/companion tickets on an individual-needs basis.  

To apply for a complimentary companion card ticket, please complete the form

Please ensure that the person requiring a companion has purchased their festival ticket prior to completing this form.

We also welcome Assistance Animals and encourage you to register your Assistance Animal prior to attending the festival. To help us support you and your Assistance Animal on site, we have an application and registration process for Guide Dogs, Hearing Dogs and trained Assistance Animals to be allowed onto the festival site. Please pre-booked using the following form.

The answer is no. If you purchase tickets and then decide to volunteer, we will not refund your tickets – this is considered a ‘change of mind’. You would be responsible for selling it onto someone else.

We have a partnership with Tixel, a verified way to sell your ticket on to someone else if you can’t find anyone in your own networks to buy it off you. In 2019/20 we had an awful lot of surprise refunds that we technically didn’t have to do but we did because we didn’t want those volunteers to have a sour taste in their mouth after they just volunteered for us. It wasn’t great for our bottom line though as we had thought those tickets were sold and that money was to go back to the festival.

If you do buy a ticket and then apply to volunteer, please include this info in your application so we can remind you that it is your responsibility to sell your ticket on and that we won’t do a refund. We’d LOVE to be on the same page as you in understanding the fine print (that no one ever reads).

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