Welcome to Access Support Services at Woodford Folk Festival!
Please take a moment to familiarise yourself with the following information in relation to Access Support Services.
THE NITTY GRITTY
The Woodford Folk Festival welcomes people with access needs and we’re constantly working on ways to improve the site and the experience for all. Here are some things that might be useful for you to know, before you arrive:
- The event is held on a rural property (an old dairy farm) and the terrain is often uneven and/or sloping.
- The pathways are either dirt or gravelled and during peak periods of the festival the pathways can become very crowded and difficult to negotiate.
- The festival site is large, and the entertainment precinct area alone is on 50 acres.
- The accessible amenity blocks provided are clean and sturdy, but basic.
- During the day, the weather conditions can be extremely hot, and on some evenings, quite cool.
We have a designated accessible parking area in the main day car park for day visitors. It is located close to the walkway to the festival entrance, also known as the Butterfly Walk. This day parking area is automatically available for any vehicle bearing a standard Disability Parking Permit – just follow the Accessible Parking signs once you enter the festival day car park.
We are aware that some disabilities are of a more temporary nature and if you don’t have an official permit and need to use the Accessible Day Parking area, we invite you to let us know when you arrive. Just go to the SOLUTIONS lane in the DAY ticketing admissions tent and advise that you need an Accessible Parking Permit to display in your vehicle.
*check back closer to the event for a map of our accessibility parking areas*
The festival has a designated accessible camping area situated close to the entertainment precinct entrance and available for both overnight and season campers with disabilities. A small number of these camping sites have access to power (for life support equipment only) and all have access to accessible toilet and shower facilities. These camping sites are limited and must be pre-booked using.
Click here to fill out and submit our online Accessible Camping Form OR Click here to download the Accessible Camping Form. You will be required to fill out the form and email it to firstname.lastname@example.org
We ask that you send in your form(s) prior to the 17th December – this way we can best cater for your needs.
Pre-erected tents are now available in the accessibility camping area. Please email email@example.com for pricing and booking.
We understand that equal access can sometimes mean being accompanied by a carer. Thus, we offer complimentary carer/companion tickets on an individual-needs basis. If you’d like to chat to us about this, just send an email to firstname.lastname@example.org so we can begin the conversation.
We also welcome Assistance Animals and encourage you to register your Assistance Animal prior to attending the festival. To help us support you and your Assistance Animal on site, we have an application and registration process for Guide Dogs, Hearing Dogs and trained Assistance Animals to be allowed onto the festival site
Click here to complete the Assistance Animal Application Form OR
INSIDE THE FESTIVAL
Accessible toilets can be found in a central location within the festival village and in the Accessible Camping area in Season Camping.
FIRE EVENT BUS
On the evening of the Fire Event (1st Jan), a shuttle bus will transport patrons with access needs and one carer to the Amphitheatre. Once you are on site, please register for the shuttle bus with the Accessible Camping staff (office located in Accessible Camping area, opposite amenity block 38). Please note that this vehicle is a standard small bus and numbers are limited.
AUSLAN INTERPRETED EVENTS / PERFORMANCES
Auslan interpreters will interpret selected events at the festival. Look for the ‘interpreted’ symbol *insert symbol* in the Day Programme Guide.
For each event/performance:
- Arrive 10 minutes before the start time.
- Look for the Interpreter.
- Ask them to show you the best place to sit, so you can see the Interpreter clearly
- For The Welcome Ceremony, ask Infology for the best place to sit so you can see the Interpreter.
AUSLAN INTERPRETING BOOKING SERVICE
Phone: 0408 384 286
From 27 Dec – 1 Jan inclusive
The Festival is offering an interpreting service, where you can book an Auslan interpreter. If you want to book an Interpreter throughout the festival please SMS 0408 384 286 and tell us:
- Your name
- Event name
- Time of the event
We will text you back to let you know if there is an interpreter available.
We are happy to assist people with disabilities in making plans for a pleasant and safe festival experience. Please complete these forms online or download and email back to us to ensure that your Accessible Parking and/or Accessible Camping space is secured. If you need further assistance or information about accessible camping, parking or access at the Woodford Folk Festival, please email email@example.com.
COMPLETE FORMS ONLINE
To download the form to return to either firstname.lastname@example.org or by post, click on the links below: