Information for Health & Wellbeing Stalls

2019/20 Woodford Folk Festival

Information for Health & Wellbeing Stalls

We welcome you to look through this package, it details the information required for applying to run a Health and Wellbeing Stall where you wish to provide health, wellbeing and alternative practices and methods of self-support strategies at the 2019/20 Woodford Folk Festival (WFF). 

The festival provides sites to Registered Practitioners who offer services in a professional style. We welcome many different therapies that encompass wellbeing and promote self-compassion and love. 

We are passionate about WFF providing wellbeing services to our guests, volunteers and other stallholders that are willing to create an experience that exceeds our expectations.  

We really want everyone to be safe and do the right thing, we are a large event over many days and have very strict guidelines and regulations you must be prepared to adhere to, it is very different than trading at a market/fete or community gathering,  it is important for us all that you understand the expectations and the agreement to trade at the festival.  

We support Registered Wellbeing Practitioners that strive for excellence in every aspect of their business and walk their talk, with their services and lifestyles. Stallholders who wish to provide therapeutic, remedial services or medical advice or services are required to hold suitable qualifications and provide proof of this to the Stalls Manager. 

If this is you, we welcome your application with open hearts, come and join us for a wonderful experience we call Woodford Folk Festival. 

Welcome to Woodford Folk Festival

At the heart of the festival are our Stalls, creating a warm and welcoming space where our guests choose to extend their festival experience. Stalls are a creative expression in their own right and we love partnering with stall holders that share the same desire to exceed expectations, produce products or information of divine quality, and share an understanding that every interaction counts. 

Over the years, we have found there is a direct link between the stall‘s aesthetic and their turnover. Stalls that provided feedback where they exceeded their financial expectations were those that took a lot of pride in their stall‘s presentation. This is one of the key aspects our stalls selection committee considers when assessing your application so please join us in our pursuit of unlimited creativity.

Stallholder Requirements & Selection Criteria 

  • Stallholders who show initiative and are able to follow the application process. 
  • Stallholders who are registered and/or qualified to provide services/therapies stated. 
  • Stallholders who are fun, ethical and aware of how personalities make an event. 
  • Stallholders who are willing to create a striking and visually beautiful stall. 
  • Stallholders who are honest, reliable and believe in the festival’s ethos. 
  • Stallholders who have $20 million Public Liability Insurance. 
  • Stallholders who can maintain their sites, stalls and staff for a 7-day festival. 
  • Stallholders who can bump in on time and leave their site as they found it, clean and devoid of waste. 
  • Stallholders who are able to adapt to change and challenges. 

Generally, we look for people who care and love what they do! 

Stalls That Are Not Appropriate for WFF 

  • Stallholders who are just in it for the financial benefits and have no attachment to what they sell/trade/provide. 
  • Stallholders who are not registered and/or qualified in the area they claim to be. 
  • Stallholders who do not want to put creative energy into the presentation of their stalls. 
  • Stall decorations/tents/marquees that have trade logos/corporate sponsorships advertised on them. 
  • Stalls that are made from camping tents/carports. 
  • Stalls that sell weapons, goods that are disposable, or glow stick items/products. 
  • Stallholders that sell pets and livestock. 
  • Stallholders that sell illegal products/corporate jargon/smoking apparatus or distasteful and inappropriate products. This is under the discretion of the Stall Manager and Site Manager.  

Festival Dates and Trading Hours

Stallholders are expected to operate for the duration of the festival from the 26th December – 2nd January. 

We ask that all stallholders trade per our minimum required trading hours (see below). However, stallholders are welcome to operate beyond these hours during the festival if they choose. 

Festival gates open on the 26th December at 5pm and we expect all stalls to be up and running. This is our first opportunity for our guests to have a look around, to scope out stalls they may want to visit during the festival. 

The festival gates close 4am on the 2nd January 2019. 

Guests will not be able to enter the festival before or after these times. 

On New Year‘s Eve and the 1st January, we recommend you trade longer and consider working with your neighbours to create a scene within your precinct. Organise a street party, sparkle up the roads and draw in the crowds. If retailers close earlier than 10pm the whole atmosphere in the area changes, please support the neighbours and create a late–night trade. 

Date Open Close 
26th December 5pm 10pm 
27th-31st December 9am 10pm 
1st January 9am 10pm …4am gates closed 

Bumping-in and out

Health and Wellbeing Stalls are to bump in from the 17th December and must be fully set-up by the 22nd December 2019.  

Contractors who are building marquees, may enter the site earlier than this date to coincide with your bump in from the 3-17th December, it is your responsibility to ensure that the contractors have your site plans. 

WFF Service personal will connect your stall to power and if necessary, water and sullage, if you are a hands- on therapist, we recommend you have hand washing facilities, consider having a sink with running water. 

It is important that we know when you will arrive on site and when you will be ready and prepared for our crew to connect your stall into our infrastructure systems, We will attempt to book in a time that suits all parties, stallholders or a representative of theirs must be onsite for this to occur to make it smooth for all parties. 

Bumping out of your stall is permissible from 4am onwards on the 2nd January. Hired marquees can only be removed from Monday 6th January between 7am-5pm only. 

Bumping out of your stall is permissible from 4am onwards on the 2nd January.  


$20,000,000 Public Liability Insurance is compulsory for all stallholders. 
All stallholders must cover their workers with a policy from WorkCover Queensland, Workers’ Compensation and Rehabilitation Act 2003.

Cancelling your Stall at WFF

If you wish to cancel your stall more than 60 days prior to the festival, the WFF may retain 50% of the total site fee (before the 26th October). Any cancellations after this date will not be refunded.


Stallholders can share part of their site with consent from the Stalls Manager, but stallholders are not allowed to sublet the stall.

Right of Veto

The organisers of the festival retain the right to enter your stall anytime and remove any article, sign, picture or printed matter which, in our opinion, is either not eligible for display or is considered offensive.

Wellbeing Stall Fees (inc GST)

HEALTH AND WELLBEING SITE FEE Complimentary Tickets Waste Levy  Stall Fee 
3m x 3m=9m2  $100 $1035 
3m x 6m=18m2  $100 $1270 
4m x 4m=16m2  $100 $1450 
5m x 5m =25m2 $100 $2260 
6m x 3m=18m2 $100 $2070 
6m x 6m=36m2  $100 $2530 
6m x 9m=54m2  $100 $3640 
9m x 12m=108m2  $100 $4490 

Electrical Fees 

Electrical Usage Fee  
Lights only $165 
10amp outlet $450 
15amp outlet $600 
10amp 3 phase $1300 
Extra fees 2019-2020 
Electrical compliance repairs $110 per hour plus parts 
Plumbing-additional work $110 per hour plus parts 
Bond $300 General Stalls 

Payment of fees

Upon being accepted to WFF, an invoice will be generated and emailed to successful applicants via the email address provided on your application form. 

Successful applicants will be provided payment instructions and procedure via email.
Stallholders have 21 days to pay the amount in full in order to secure the site. 

Your application will not be secured if payment has not been received within the 21 days. 

Stalls Bond
Each Stall is required to pay a $300 bond. The bond will be included in the invoice.

Refund of Bond

You must leave your site the way you found it and be mindful of our goal ‘to leave no trace’. If you hire a marquee you need to ensure the contractors are aware you have a bond on the site and that they are to leave it the way they found it or may jeopardise this for you if they do not pick up rubbish including electrical tape and cable ties. 

This bond will be refunded in January if you leave your site in its initial pristine state.
The bond will be refunded into the nominated bank account supplied on the online application form once stall management staff have inspected your site.
The Stalls Management Team will inspect your site once you leave the festival. It is important that your site is checked thoroughly; this includes screws, nails & cable ties.
Leaving ‘no trace’ requires each stallholder to remove all building materials, bamboo and any other infrastructure off site and place recycling and waste material in skips provided at the end of the festival. It is the responsibility of the stallholder to ensure that the site is clear of this debris and all rubbish sorted appropriately. 


Included in your stall fee are complimentary Season Tickets with stallholder camping, which are non-transferrable. You and your entire crew must camp in the designated camping areas for stallholders to provide as much room for guests to camp in seasoned or overnight camping. This is strictly nonnegotiable.  

We want our guests to have the pick of the campsites and provide comfortable quiet camping for our stallholders and their staff. 

The amount of ‘included complimentary tickets’ you receive will depend on your stall size. 

Season Tickets for stallholders (complimentary and extra)

Additional stallholder staff Season Tickets can be purchased at a discounted rate once stall fee is paid in full. Discounted tickets are available up until 23rd December 2019. After this date stallholders can purchase tickets at the nominal gate rate. 

It may be more convenient for you to purchase Day Tickets for your staff if they are only attending a day or certain days. Please go to our website and check out what is the most affordable way you can buy tickets for staff. Please note there is no discount on day tickets. They are available until the 23rd December 2019. 

Ticket purchases are in accordance with the terms and agreements. 

This year we have introduced a payment plan for stallholders to purchase additional tickets. 

Front of House Service-Your Front Counter

Each year we have noticed how retailers are working effectively with systems they have in place so they can easily record and calculate sales and stock, your ‘POS’, point of sale. This keeps an eye on what is happening with your cash flow and is transparent and accountable. 

We highly recommend that you have a point of sales systems that allows an easy and simple transaction for your services and products with either cash, EFTPOS, Alberts, Squares or other technology options. Woodfordia is looking at RFID systems for the use at the festival and retailers will be informed if this service will be available at WFF. 

We would also like you to consider your till system and its placement.   Encouraging folks to come in and look around, while quickly introducing yourself and what you have on offer may be hard to do if you’re down the back sitting on a chair, consider bringing your area to the front, observe the whole stall and the roadways. Take the opportunity to engage with folks as they come past, a quick glance of the eyes and smiles are always a welcoming and lovely thing to see and it may just bring you one more sale. Food stalls may find this difficult to achieve but consideration to your front of house is something to ponder over. 

Environmental Lore
At WFF we endorse an Environmental Lore regarding packaging. We are committed to reducing the amount of waste taken off site and into landfill. We sort all the rubbish, compost and recycle wherever possible. 


Over the last few years we have been working towards making this a single use plastic free festival and are encouraging everyone to use reusable bags and baskets. Let’s make this year the first year we never see a plastic bag on site! 

A general waste fee is charged on top of your stall fee to help ensure we meet our waste targets. 

Stall Allocation

Stall placement and overall layout of the site is at the discretion of the Organisers and Stalls Manager. Fitting everyone in to a tight area is tricky and sometimes we must consider factors outside of anyone’s control. Last minute challenges occur that result in sites being moved, we do our best to make it smooth for all, however at times have made big changes right up until the last day. The Stalls Manager is approachable and willing to discuss your needs and accommodate them if a stall change is possible. 

Once you have been allocated your stall, stallholders must be mindful of not encroaching too far out onto the walkways with their racks, information boards or displayed goods for access and safety reasons. The stall management team will work closely with you to ensure there are no trip or potential head hazards. 

When deciding what stall site size, you require, please include all ropes and awnings. If you arrive at the festival and your stall is bigger than you have indicated this has a flow on effect for those around you and will disrupt our carefully laid out site plans.  

Amplified Music in Stalls

The festival programmes 35 venues across the site. The use of amplified music and loudspeakers is prohibited, as WFF is a live music event. 

WFF is a fully curated event featuring a diverse range of live music and does not want to compete with private sound systems playing music that has not been selected as part of the carefully prepared programme. WWF also wants guests to be able to find places of rest and quiet on site. In addition, WFF does not have a license to play pre-recorded music on site apart from a very few performances in two of the venues. 

The license to play pre-recorded music at a festival like WFF is hugely expensive. Over the last five years, WWF has reduced the number of times that pre-recorded music is used on site in order to reduce the license fee. 
Please help us with compliance. We do have staff monitoring the site so if you choose to ignore this you will be asked to turn it off. 
As you can imagine this is a boring task for us to undertake.  Please don’t add to our workload. 

Application Checklist

  1. Read the terms and conditions and other necessary information pertaining to being a Wellbeing Stall at WFF 2018-19.
  2. Decide whether you can comply with the T&C and can afford to come?
  3. Compile all the required attachments ready to upload:
    • The Stall Site Layout Plan and Camping Layout Plan is available for download on website. Please provide a scaled diagram of your stall as clear as possible.
    • Please also submit your proposed camping and vehicle parking requirements on the separate camping layout form. Camping will be allocated once we know what site you are given.
    • Digital images of your products or information boards.
    • A photo or artist’s impression of your proposed stall, colour is preferable.
    • Completed Electrical Requirement Form.
    • Copy of current Public Liability Insurance Certificate for festival period
    • Copy of your qualifications.
  4. Now fill in the application form online.
  5. Upload all relative information.
  6. Press submit.
  7. Be patient whilst we go through all the applications.

The Application Process
Now it’s over to us.  

  1. Applications open on the 1st July 2019 until the 1st August 2019; under certain circumstances the organisers hold the right to accept stallholders after this date. 
  2. If you believe you can meet the criteria, please make application during this time. It is important that you include photos of your stall, keeping in mind the aesthetic expectations that Woodford Folk Festival wish to create. 
  3. Our team will endeavour to be in contact mid-August on the outcome of your application by email. Even if unsuccessful you will hear from us. 
  4. Invoices will be emailed within a nominated period and stallholders will have 21 days to finalise their payment to secure their site at the Festival. 
  5. Contracts for Woodford Folk Festival will be emailed with your invoice.
    Stallholders are required to return their signed contract within the specified period to secure their site at this year’s festival. 
  6. Further correspondence will be sent to each stallholder leading up to the festival regarding information and hot gossip relating to our stalls including your camping requirements for you and your staff, once you have secured your place. 

Thank you for looking through our terms and conditions and the other documents regarding the festival, even if you choose not to proceed, we appreciate that you showed interest in the festival. Each year, we receive many 100’s of applications and inquiries; sadly we are unable to support all applications each year for many reasons. If we are unable to provide you with a site this year, we wish you well with your endeavors and thank you for the time you took to apply.