General Information

HOW DO ARTISTS / PRESENTERS APPLY? 

Artists and Presenters need to submit an Expression of Interest (EOI) here by the due date. 

Submit an Expression of Interest

THE BOOKING PROCESS 

The booking process for Woodford Folk Festival is broken down into several stages. 

• Expression of Interest – The expression of interest form must be submitted by the due date. The EOI is here. 
• Additional Information – We may request more information regarding your EOI. 
• Notification of result – This be sent to all applications via email. See EOI for key dates. 
• Agreement – Once the booking is confirmed an online agreement must be completed online by the due date. 
• Logistics – Stage and technical requirements, car passes, tent hire and/or accommodation bookings and other logistical information is submitted online by the due date. 

If an EOI is successful, Artists and Presenters will be notified via email regarding the next stage.  

DO I NEED INSURANCE? 

It is a requirement of the festival that artists and presenters provide proof of current Public Liability Insurance (PLI) at the time of contracting. 

If you do not currently have a policy there are affordable options available from the following organisations: 

• http://duckforcover.com.au 
• http://business-insurance.aon.com.au 
• www.marsh.com/au/entertainment 
• https://www.jltentertainment.com.au/bandsandperformancegroups 
• https://www.jltentertainment.com.au/performers-insurance 
• https://www.folkalliance.org.au/insurance-directory/ 

HOW DOES TICKETING WORK? 

The festival issues tickets to artists and presenters only. With over 3000 artists and presenters, it is not possible to issue tickets to spouses, partners, children, band managers or entourage. The festival provides venue stage managers, MCs, PAs, lighting equipment, sound engineers and operators to assist artists. 

The festival offers heavily discounted tickets to artists and presenters for partners and dependent children. 

Please ensure your ticketing lists are full and correct at the time of submitting your EOI. Any additional ticketing after the Agreement phase is not guaranteed and will need to be negotiated. 

HOW DO I RECEIVE MY TICKETS? 

Tickets will be emailed to the main contact for the act in December. You must have your tickets ready to present to the ticketing gate upon arrival at the festival alongside your photo ID. Tickets can be shown on phone’s or printed.  

For any issues or enquiries regarding tickets, please email –  artist.ticketing@woodfordfolkfestival.com 

WHAT IF MY NAME IS NOT ON MY TICKET? 

For any issues or enquiries regarding tickets, please email –  artist.ticketing@woodfordfolkfestival.com 

CAN I SHARE MY TICKET WITH SOMEONE ELSE? 

No. One ticket can only be exchanged for one wristband. The festival wristband must be worn at all times. 

WHERE CAN I CAMP? 

You are welcome to bring your own camping gear to camp free of charge in the Artist and Presenter Camping Areas. These areas have hot showers and potable water. No electricity or cooking facilities are provided to artists. Immediate family are welcome to camp in this area within your allocated space. If an artist wishes to camp with friends or extended family, they are welcome to upgrade to camp in Season Camping. Artist and Presenter camping is not available on Christmas Day. Campsites are very carefully allocated based on the information we have received during the logistics phase. We have plenty of room for everyone. 

WHAT OTHER FACILITIES ARE AVAILABLE TO ARTISTS AND PRESENTERS?  

During the festival, The Greenroom is the place to go for all Artist and Presenter queries, as well as a space to relax in between performances. 

The Greenroom has a charging station where you can check-in and charge your phones and tables etc.  

CAN MY FRIENDS WITH DAY PASSES VISIT ME IN ARTIST AND PRESENTERS CAMPING? 

No. Only people with the Artist, Presenter, and Organiser wristband will be let through security into the Artist and Presenter camping area.   

ARE CAMPSITES ALLOCATED IN THE ARTIST/PRESENTER CAMPING AREA? 

Yes, campsites are very carefully allocated based on the information we have received during the logistics phase. We have plenty of room for everyone. 

CAN I BRING MY CAR INTO THE FESTIVAL SITE? 

Vehicle access to the festival site will be limited to one vehicle per act unless otherwise arranged. This will be confirmed during the logistics phase. Vehicles must have a valid car pass to access the site or park in the Artist and Presenter parking spaces. Failing to adhere to this may result in the vehicle being towed. 

As there is an allocated Artists and Presenters car park you will not be able to park next to your campsite unless you are sleeping in your vehicle.  

CAN I CAMP IN MY CAR? 

Yes. You can camp in your car, just make sure you request the right car pass in your logistics form.  

WHEN OR HOW OFTEN DO THE SHUTTLE BUSES RUN? 

Shuttle buses will be running continuously throughout the festival transporting people to/from the Festival Site and Camping/Parking areas. 

CAN I HIRE A TENT?  

Tent hire is an excellent option if you are traveling interstate and can’t bring camping gear with you. 

• Comfortable tents with enough head room to stand in and including 2 single beds, an electric light and carpet are available for the festival duration. 
• An extra bed can be organised for an additional cost. 
• Bedding is also available at an additional cost. 
• Tent hire must be requested during the logistics stage of the booking process. 
• Vehicles cannot be parked in or near the Tent Hire area. 

I’M NOT A CAMPER, WHERE ELSE CAN I STAY? 

There is limited motel accommodation close to the Woodford Folk Festival site and availability cannot be guaranteed. 

• The average cost is around $150 per night per room. 
• Transport to and from a selected number of motels in Caboolture can be arranged if required. 
• Caboolture is a 30 minute drive from the festival site. 
• You can of course also search out local AirBnBs 

CAN I SELL MY MUSIC AND MERCHANDISE AT THE FESTIVAL? 

• All merchandise is sold through the Festival Shop – a centrally located stall that trades daily. 
• Merchandise may be promoted, but not sold from the stage. 
• A 20% commission is charged on all merchandise. 
• All payments for merchandise are paid via electronic funds transfer prior to January 30^th if all information has been received. 
• We may also have Artist signing sessions available at the Festival Shop to provide an opportunity for you to further promote your merchandise. 
• We have experienced problems with Australian Customs not clearing merchandise in time for you to collect it during the festival. You will need to email what you intend to bring through customs well before you arrive. More details are available on our Information for International Artists page. 

WHAT IS SUPPLIED AT MY VENUE? 

• Each venue has a Coordinator or Stage Manager and an MC. 
• All stages are equipped with technical staff – you do not need to bring your own sound crew or FOH. 
• The festival provides a simple backline of a bass amp, guitar amp and drumkit. Any other requirements will be subject to further discussion. 

IS THERE ONSITE TRANSPORT TO HELP WITH MY/OUR GEAR? 

• This service operates between the Greenroom and most venues around the festival site (and between venues). 
• Hours of operation are between 8AM and 2AM and should be booked well in advance of your scheduled performance. 
• This service is only for acts with lots of extra heavy gear to carry. 
• No private vehicle will be allowed to enter any area of the festival precinct. 

IS THERE AN INSTRUMENT LOCKUP? 

• Operates from 26th December – 2nd January, 6AM – 2AM, with the exception of January 2nd, where it closes at 12NOON. 
• This service is a free of charge “all care, no responsibility” service operated by the Woodford Lions. 

IS THERE SOMEWHERE TO PURCHASE SPARE GUITAR STRINGS OR FIX BROKEN INSTRUMENTS? 

• Instrument repairs – depending on the instrument, may be able to be facilitated through the Greenroom during the Festival. Please check in with Greenroom Reception. 

IS THERE A REHEARSAL SPACE? 

• A rehearsal space will be provided near the Greenroom from 8AM – 10PM. 
• You are able to reserve a half hour or one hour slot once you are onsite. 

• There are many areas on site where you will be able to rehearse – but it is best to come fully prepared. 

ARE THERE DRESSING ROOMS AVAILABLE? 

• There is a communal dressing room located adjacent to the Greenroom. This facility has lighting, power and ironing facilities. 
• The Parlour also has a dressing room located behind the venue and is for the use of artists performing in this venue only. 

HOW DO I GET TO THE FESTIVAL FROM BRISBANE AIRPORT? 

Between 26th December and 2nd January, we have a team of volunteers that drive artists to and from the airport. This service can be arranged during the logistics phase when more information will be provided. 

WHEN SHOULD I BOOK MY/OUR FLIGHTS? 

If you have a performance on the same day as you arrive, allow plenty of time. We usually have more than one act travelling in the same bus or car together, and you might have to wait for others to arrive and collect their luggage. 

We recommend artists arrive in the area the day before they perform. We often find artists who arrive on the same day as the performance arrive late due to unforeseen factors and this can cause unnecessary stress and complication for all. 

Traffic is one unexpected factor that can cause serious delays. Please allow several hours to get to the site from Brisbane to check in, put gear in the lock-up, get to the stage, etc. 

Getting a volunteer out of bed at 4.00AM to drive you to the airport for a 6.30AM departure is a problem for us – we cannot guarantee it will happen. Please make your departure times reasonable or arrange to stay in Brisbane overnight so that you can catch a taxi or train to the airport for the really early flights. 

WHEN WILL I GET PAID? 

If you have supplied us with complete information and invoices as requested within the time required, you will be paid post festival (within 2 weeks for fees, or by end of month for merchandise payments) via EFT. There are no cash payments at the festival.  

CAN I BE PART OF MEDIA INTERVIEWS & PHOTOSHOOTS WHILE AT THE FESTIVAL? 

The festival has a department to coordinate interview and photo requests from the media. 

• Your onsite contact number will be provided to this department who may call you with requests. 
• Interviews are not conducted in the Artist and Presenter Camping area – no media person has access to this area for this purpose. 
• Anyone with your group who is intending to video or photograph your group must apply for media accreditation prior to the festival. 

IS THERE PHONE COVERAGE AT THE FESTIVAL? 

Only Telstra & Optus mobile phones usually receive a strong signal on site. Please be aware that if you have another carrier you may not have reception. 

HOW WOULD THE FESTIVAL DEAL WITH AN EVENT LIKE A BUSHFIRE? 

Our event management plan includes a detailed safety, emergency and incident management plan that meets the strict requirements outlined in by Workplace Health and Safety Act, Safety Regulation Act and Risk Management Standard AUS/NZ. 

During the festival we have 24/7 personnel in Fire First Response, Qld Police, Paramedics, Qld Fire and Emergency Services, and security along with festival organisers and staff. An Emergency Communication Centre (ECC) operates 24/7 during the festival to facilitate communications between these services.  The patron hotline number (printed on the festival wristband) is the first point of call for any emergency onsite and is responded to by ECC. ECC will co-ordinate timely and appropriate responses to all incidents reported. Incidents will be escalated according to their severity. 

If an evacuation is required, this will be coordinated in conjunction with Qld Police, Qld Fire and Emergency Services and festival organisers. Information will be communicated to our patrons in person, via text alerts, social media and through our PA systems. 

Current bushfire information via: www.ruralfire.qld.gov.au 

Moreton Alert for free SMS, email and voice alerting system – www.moretonbay.qld.gov.au 

HOW DO I PAY FOR STUFF AT THE FESTIVAL? 

We are able to accept EFTPOS cards (credit/debit). 

All of Woodfordia’s outlets and most stallholders accept cards. The General Store, Festival Shop and some stallholders also accept cash. Please note, our bars accept cards only. 

ATMs are conveniently located throughout the festival precinct. 

WHERE CAN I FIND ATMS? 

ATMs are conveniently located throughout the festival precinct. Please refer to festival map for locations 

https://woodfordfolkfestival.com/prepare/maps/

WHAT ARE THE GATE OPENING TIMES? 

25th Dec – Artists and Presenters are not able to arrive on Christmas day. The Artists and Presenters gate is CLOSED on Christmas Day. Access will be from 26^th Dec only.  

Gate times for Artists and Presenters will be advised during the logistics phase.  

CAN THE BAND OR MEMBERS OF THE BAND BUSK ON THE FESTIVAL STREETS? 

No. No busking is not allowed on the festival streets – we have a whole Streets Programme full of wonderful artists that bring the streets to life every day across the whole festival.  The streets are their stage, and wouldn’t it be weird to have someone busking on your stage while you are trying to perform your set?  

MORE QUESTIONS?  

Refer to our general FAQs for more information https://woodfordfolkfestival.com/prepare/faqs/ or touch base with the team progadmin@woodfordfolkfestival.com